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DATA_PROTECTION_PROTOCOL

Privacy Policy

EyeQ Dot Net Pvt Ltd ("we", "our", "us") operates the website www.eyeqdotnet.com. This Privacy Policy explains how we handle your personal information when you visit our website.
1.0

Information Collection

We collect basic personal information, such as your name, email address, and phone number, when you voluntarily provide it through our website forms. We also collect non-personal data like your IP address and browsing information.

2.0

Use Of Information

We use your information to execute the following directives:

  • 01. Respond to your inquiries and support requests.
  • 02. Improve our website functionality and security services.
  • 03. Communicate with you regarding critical updates and new services.
3.0

Data Sharing

We may share your personal data with the following categories of verified recipients:

  • Service Providers Third-party entities that assist us in delivering our services and maintaining infrastructure.
  • Affiliates and Subsidiaries Companies operating within our secure corporate group.
  • Legal & Regulatory Authorities When required by law or to protect our operational rights and interests.
4.0

Cookies

We use cookies to enhance your browsing experience. You can disable cookies through your browser's security settings.

5.0

Data Security

We take reasonable, industry-standard steps to protect your information, though we acknowledge that no digital transmission guarantees absolute security.

6.0

Refund Policy

We use your information to execute the following directives:

  • 01. Half refund is available for course/training fees when a written refund request is submitted within 14 calendar days (2 weeks) from enrollment/payment.
  • 02. No refund will ordinarily be applicable after 14 calendar days.
  • 03. Refund requests must be submitted through the institute’s official communication channel with valid enrollment/payment details.
  • 04. This policy is subject to the Consumer Protection Act, 2019.

  • 05. Any fraud or dishonest inducement may attract applicable provisions of the Bharatiya Nyaya Sanhita, 2023 (BNS), including Section 318 (Cheating), where its statutory requirements are satisfied.
7.0

Your Rights

You retain control over your data. You may contact us at any time to request access, correction, or complete deletion of your personal information.

8.0 Contact Us

If you have questions regarding this data protocol, initiate contact via our secure channel:

[email protected]